What are your business hours?
Define Me Greek operating hours are Monday through Friday from 9:00 a.m. to 5:00 p.m. PST.
Which size shirt should I order?
We provide the measurements for most of the garments on our sizing chart. Be advised that our ladies fitted tees run small and we generally recommend ordering at least one size up. Our standard unisex t-shirts are more true to size. Of course if you have any questions about fit, please contact us.
What types of payment do you accept?
We gladly accept PayPal, Visa, MasterCard, Discover and American Express. You do not need a PayPal account in order to make a purchase. If you choose to use PayPal simply follow the checkout steps on PayPal’s secure site as you would for any other web order.
We do not accept cash, checks or money orders.
How do I check the status of my order?
Most orders are shipped via USPS first class mail within 3-5 business days. You will receive a tracking number as soon as your order ships. To check the status of your order, visit www.usps.com and have your tracking number handy.
What is your return/exchange policy?
We want to make sure you are completely satisfied with your Define Me Greek purchase, so you may return or exchange unworn and unwashed (no exceptions) items within 14 days of the date of purchase. If you need to return an order, simply email firstname.lastname@example.org and request an item return form. Click here to learn more about our return/exchange policy.
Do you offer free shipping?
We offer free shipping on all orders of $75 or more! Please note: FREE shipping does not apply to custom, ASCEND or RUSH orders
How fast will I receive my order?
We pride ourselves on speedy shipping! Your order will be shipped within 3-5 business days and you should typically receive your order within 5-7 business days.
My order arrived damaged, what do I do?
If your order arrives damaged, please notify us immediately at email@example.com indicating the issue. Please return your damaged order right away so we can send you a replacement. Shipping charges will only be refunded in the case that the error was at the fault of Define Me Greek.
Does Define Me Greek accept bulk or wholesale orders?
Yes, we accept build orders of 20 pieces or more across any combination of styles, sizes, & genders. For wholesale requests, please email us for a wholesale application to receive information on pricing, ordering, and fulfillment.